Terms and Conditions

As an ICF member the work I do, and the people who work for me, abide by the ICF Code of Ethics:

All coaching, supervision and mentoring work will require a written contract that sets out expectations, definitions of the work and limits of confidentiality. I also work as an associate to a number of other businesses, for that work I am not responsible for the contracts in place, however my work is still guided by the ICF Code of Ethics as linked to above.

Privacy Policy

The Data Controller responsible for processing personal data for Shane.W.Pearson ltd, t/a Design Your Life Coaching, Clonageera, Durrow, Co. Laois, R32 H5N3. You can contact us at shane@designyourlifecoaching.ie.

Information we collect

We may collect personal information about you when you contact us and purchase services from us. This can include:

    • Your name, email address, telephone number and postal address
    • Details about your work, education, training and qualifications
    • Information you provide in connection with coaching, mentoring, supervision, training or consulting services
    • Payment and transaction information required for billing and accounting
    • Information about how you use our website and emails, including your IP address, browser information, page visits, email opens and link clicks
    • Cookie preferences and information collected through cookies and similar technologies
    • Any other information you voluntarily provide to us
How we use your information

We may use your personal information:

  • To respond to enquiries and communicate with you
  • To provide and personalise coaching, mentoring, supervision, training and consulting services
  • To manage bookings, contracts, purchases and payments
  • To operate and improve our websites, communications and services
  • To send newsletters, resources and marketing communications where you have subscribed or where otherwise permitted by law
  • To maintain appropriate professional, financial and business records
  • To comply with legal, regulatory and professional obligations

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email

Cookies

Our website uses cookies and similar technologies to operate securely, remember preferences, understand how visitors use the website and improve our services.

Some cookies are strictly necessary for the website to function. Optional cookies, including analytics and marketing cookies, will be used only where you have given consent through our cookie banner.

You can accept or reject optional cookies and can change your preferences through the available cookie controls or your browser settings.

For more detailed information about the cookies we use, please read our Cookie Policy.

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Disclosing your information

Information shared during coaching, mentoring, supervision or training remains confidential, subject to the terms of the relevant client agreement, applicable professional codes and any disclosure required by law.The information you share with me during coaching, mentoring or training sessions remains confidential unless disclosure is required by law, as set out in the ICF Code of Ethics. I submit data relating to the number of hours we have worked together to the ICF for credentialing purposes, they do not receive information on the nature of our conversations unless you have given specific consent for recordings to be submissted for supervision or ICF applications, such recordings are destroyed after six months and would not be associated with your name.

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In order to operate our business lawfully and professionally, we may share relevant information with carefully selected service providers and professional advisers.

  • Official authorities who may require access to the information, e.g. for tax purposes
  • Advisers who support my business with professional services such as accountants, insurers, lawyers and professional bodies
  • Admin and IT service providers who work in my business
  • We may pass on your personal information if I am legally required to do so, or if I need to enforce or apply my terms of use and other agreements.
  • We do not share your details with any third parties for marketing purposes and will never sell your data.
Retention of data

We will not keep your personal data for longer than is necessary and will only retain information necessary to the intended purpose and services provided. We use best practices to ensure that data is stored safely and where we do need to share data with other people will make sure we share only what is absolutely necessary.

Your data protection rights

Subject to applicable law, you may have the right to:

  • Request access to the personal data we hold about you
  • Ask us to correct inaccurate or incomplete information
  • Ask us to delete personal data in certain circumstances
  • Ask us to restrict or object to certain processing
  • Withdraw consent where processing is based on consent
  • Request a portable copy of certain information
  • Make a complaint to the Data Protection Commission

To exercise your rights, contact shane@designyourlifecoaching.ie.

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Complaints

If you have a concern about how we use your personal data, please contact us first at shane@designyourlifecoaching.ie.

You also have the right to complain to the Irish Data Protection Commission. Further information is available at www.dataprotection.ie.

Changes

We may update this Privacy Policy when our services, technology or legal obligations change. The latest version will be published on this page.

Last updated: 15 July 2026

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